Register as a Purchase Order Customer

Welcome to the American Cancer Society's online store! We are excited to offer a streamlined process for our customers to place orders and pay by purchase order. Follow the steps below to register as a Purchase Order customer and start enjoying the convenience of our online store.

To become a Purchase Order customer, follow these simple steps: 

  1. Submit the Form: Complete the registration form and upload any necessary documents. Once submitted, your form will undergo a review period. If all documentation and form details are accurate, a new account will automatically be created for you in our store, cancer.org/materials.
  2. Receive an Invitation: You will receive an email invitation from the American Cancer Society requesting activation on the newly created account. Once activated, your email address will be “whitelisted,” allowing you to place orders online and pay by purchase order.
  3. Place Your Order: Now that your email is "whitelisted", the new process is simplified into these easy steps:
      1. Select the items you want to order and designate the quantities needed. 
      2. Proceed to the checkout. 
      3. Input your whitelisted email in the contact email field on the checkout screen.
      4. Choose “Purchase Order (PO)” as your payment option. 
        1. Note: If you attempt to check out with a different email address that isn't whitelisted, you will not see the “Purchase Order (PO)” option.
      5. Select “Complete Order.”
      6. Your order will be placed, and you will receive a confirmation email. An invoice for the requested materials will arrive within a few days (sent to your whitelisted email). 

Register Here

 

Frequently Asked Questions (FAQ) 

  

Q: How do I register as a Purchase Order customer? 

A: To register, complete the registration form and upload any necessary documents. After submission, your form will undergo a review period. If all documentation and form details are accurate, a new account will automatically be created for you in our store, education.cancer.org. You will then receive an email invitation to activate your account. 

  

Q: What should I do if I don't receive the email invitation? 

A: Check your spam or junk folder. If you still do not see the email, contact us at ACSOrders@cancer.org for assistance. 

  

Q: How do I place an order once my account is activated? 

A: Follow these steps: 

  1. Select the items you want to order and designate the quantities needed. 
  2. Proceed to the checkout. 
  3. Input your whitelisted email in the contact email field on the checkout screen. 
  4. Choose “Purchase Order (PO)” as your payment option. 
  5. Select “Complete Order.” 
  6. Your order will be placed, and you will receive a confirmation email. An invoice for the requested materials will arrive within a few days (sent to your whitelisted email). 

              

            Q: What if I can't see the “Purchase Order (PO)” option at checkout? 

            A: Ensure you are using the whitelisted email address that was activated. If you are still having trouble, contact our support team for help. 

              

            Q: What should I do if I encounter a form submission error? 

            A: Ensure all required fields are filled out correctly and any necessary documents are uploaded. If the problem persists, try refreshing the page or using a different browser. 

              

            Q: How can I contact support for additional help? 

            A: For any questions or additional support, please email us at ACSOrders@cancer.org.